Responsible Play at 999c — Your safety is our priority
Gaming is for entertainment — but within limits. 999c is committed to giving you a safe, healthy, and enjoyable experience.
Why we believe in responsible play
Online gaming can be an enjoyable form of entertainment, but when it becomes a habit and starts affecting other areas of your life, it is important to take notice. 999c believes that responsible play is not just a policy — it is an ethical commitment to every one of our players.
We want you to always feel safe while playing at 999c. That is why we provide you with deposit limits, self-exclusion, time-out, and several other effective control features. This platform is for players aged 21 and above only — access by children and minors is strictly prohibited.
Responsible gaming means: play for entertainment, not to chase money you have lost. Set a budget and stick to it. Never play with borrowed money or by dipping into your savings.
Our safety tools
999c provides these effective features to help you keep your gaming experience in check.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies to any request to increase the limit.
Deposit ControlTime-Out Break
Temporarily close your account for a set period — from 24 hours up to 6 weeks. No deposits or gameplay are possible during this time, which helps you take a mental break.
Temporary BreakSelf-Exclusion
If you feel gaming is getting out of your control, choose a long-term self-exclusion. Your account can be closed for 6 months or permanently. We fully respect this decision.
Long-Term BreakLoss Limit
If you lose more than a set amount, gameplay will stop automatically. Set a daily or weekly loss limit to protect your budget and keep financial losses in check.
Budget Protection24/7 Support
Our Bangla-speaking support team is always ready for any gaming-related concerns. Get immediate help via live chat or send us an email — [email protected].
Round-the-Clock SupportAge Verification
999c is for players aged 21 and above only. Age verification is mandatory at registration. There is no way for minors to create an account, and additional proof may be requested in suspicious cases.
21+ VerificationFor adults only
No one under the age of 21 may create an account or play at 999c. This is not just a rule — it is our firm commitment to protecting children and young people.
What we do to protect minors:
- Date of birth must be provided at registration.
- Suspicious accounts are verified through a national ID card or passport.
- Adults in the family can use the Family Protection Tool to restrict a minor's access.
- If a minor is suspected, the account is suspended immediately.
- You can report suspected minor access by contacting our support team.
- Minors are never targeted in our advertising.
Recognise the signs of problematic gaming
When gaming crosses the line from entertainment into a problem, certain signs appear. Stay aware of these signs to keep yourself and your loved ones safe.
Financial signs
- Playing more in an attempt to win back money you have lost.
- Borrowing money or breaking into savings to fund gaming.
- Spending money on gaming instead of bills or essential expenses.
- Hiding or lying about how much you have spent on gaming.
Emotional and social signs
- Feeling restless, anxious, or irritable when not playing.
- Spending more time gaming and less time with family and friends.
- Neglecting work or studies because of gaming.
- Trying to stop gaming but failing repeatedly.
If you or someone you know is experiencing these signs, please contact our 24/7 live chat support. We are ready to help you. Email: [email protected]
How to set limits
After logging in to your account at 999c, you can easily set these controls.
Log In
Log in to your 999c account. If you do not have an account, register and complete age verification.
Go to Settings
Find the "Responsible Gaming" section in the profile menu and choose the tool you prefer.
Set your limits
Set whichever you need — a deposit limit, loss limit, or time-out. Changes take effect immediately.
Seek Support
For any issue, contact our support team via live chat or email.
Top tips for responsible gaming
Follow these simple guidelines for an enjoyable and safe experience at 999c:
- Set a clear budget before you start playing and stick to it strictly.
- Do not place more bets in an attempt to chase lost money.
- Never think of gaming as a source of income — it is entertainment.
- Take regular breaks and spend time on other activities.
- Avoid gaming when you are under stress or feeling low.
- Always make spending time with family and friends your priority.
- Do not play when you are tired or under the influence of alcohol.
- Review your gaming activity at least once a month.
Support is always available
24/7 Bangla-speaking support team
Our expert support team is always by your side for any gaming-related concern or difficulty. They will help you with self-exclusion, setting limits, or any decision you need to make — without any judgment.
Responsible gaming FAQ
Answers to common questions about 999c's responsible gaming features.
Enjoy 999c responsibly
Explore our games for entertainment, or read the FAQ for more information. Play within your limits — keep the fun, lose the worry.